Discover the hidden power of “documentation” to turbocharge our effectiveness and convert ideas, plans, meetings, and proprietary knowledge into purposeful action.
It’s one thing to take information in but it’s an entirely different thing to have the systems and habits to do something with that information to push work forward. In The 24-Hour Rule and Other Secrets for Smarter Organizations, business consultant Adrienne Bellehumeur shows how her proven six steps of documentation can become your and your team’s new superpower.
How do we change our focus from what we KNOW to what we DO with what we know?
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No matter what your situation—your files are a mess; projects are stuck; no one reads your processes; your fancy system was a bust; your expensive consultants failed to deliver real change…
The 24-Hour Rule is about taking control of your work and solving problems. With its “zen” approach and accessible tools, it will improve your everyday work and help you realize your biggest projects yet.
Drawing on the fields of Information Management, Organizational Design, and Personal Productivity, as well as her years on the ground (and in the trenches) working with a wide range of organizations, Bellehumeur lays out the first comprehensive (yet refreshingly simple) framework for a dynamic approach to documentation including such "secrets" as:
“The 24-Hour Rule,” which is a reminder that you need to rethink, reprocess, or rewrite information within 24 hours before your short-term memory lets it go.
“The Skill Stack Solution," where we build and combine critical documentation skills—like notetaking, interviewing, storing information, design, and writing—on our own and by joining forces with others.
“The Groundhog Trap,” which uses documentation techniques to stop run-around conversations about future projects or past decisions.
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Dynamic Documentation Masterclass
24-Hour Rule Tracking Tool
A 30-minute video masterclass that teaches you how to use Dynamic Documentation practices to accelerate your projects and productivity.
A handy tracking spreadsheet that will help you put the 24-Hour Rule into practice in your daily life.
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About the Author
Adrienne Bellehumeur is a consultant specializing in business analysis, audit, internal control programs, and effective documentation. She co-owns Risk Oversight, a leading firm in Internal Controls, Internal Audit, Compliance, SOX and CSOX, and process documentation services, with her husband. She regularly writes and offers training on documentation best practices to various organizations and industry groups.
Praise
"If you think implementing and improving documentation in your business is something you can put off for ‘when you have time,’ you are putting your business at risk, stalling growth, and missing one of the most powerful instruments of scale. The 24-Hour Rule and Other Secrets for Smarter Organizations gives you a crystal-clear path to unlocking value, creating team alignment, and building the foundation for your business to grow with ease.”
—Pamela Slim, award-winning author, Body of Work and The Widest Net
"The 24-Hour Rule and Other Secrets for Smarter Organizations is a wonderful guidebook for creating dynamic documentation that works from the day-to-day work you and your team are already doing. Read it, make dynamic documentation a team habit, and watch your team's performance and belonging soar."
—Charlie Gilkey, bestselling author of Start Finishing
“The 24-Hour Rule and Other Secrets for Smarter Organizations provides an exceptional framework and intensely well-thought-out steps, examples, arguments, and processes to cure our docu-phobia (or, just as bad, our docu-zealotry) to capture and share what we know, learn, and invent.”
—Jason Cassidy, CEO, Shinydocs and AIIM Board Member
“Insightful and applicable, The 24-Hour Rule and Other Secrets for Smarter Organizations is a guide for workers and business leaders alike in a world where the volume of information and data in an organization is growing exponentially.”
—Tim Brady, CEO, Colligo
“Simple, powerful, and compelling . . . Bellehumeur shows the vital nature of documentation in building our personal credibility and how the 24-hour rule will make you stand apart among your peers. No fluff, just example after example of knowledge tools you can put to use right away.”
—Brian Bench, former CIO, CNOOC International
“Bellehumeur has shown us the way on the importance and relevance of good documentation. The 24-HOUR Rule makes the art of documentation interesting, useful, accessible, and even fun.”
—Robert Palmer, Chief Financial Officer, Calgary Aiport Authority
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